Answer Common Questions with AI

Overview

An AI chatbot built into WhatsApp that handles common e-commerce questions like order status, return policy, delivery timelines — freeing up your support team and creating faster replies.

Problem

Your support team is overwhelmed with repetitive questions that slow down response time.

Solution

Deploy a GPT-powered WhatsApp chatbot to instantly handle FAQs like order status and shipping policies.

How It Works

1. User sends a question via WhatsApp
2. Chatbot passes query to OpenAI
3. Query is matched with known answers or returns a GPT-generated response
4. Conversation is logged in Airtable
5. Fallback to human if needed