Answer Common Questions with AI

Overview

An AI chatbot built into WhatsApp that handles common e-commerce questions like order status, return policy, delivery timelines, freeing up your support team and creating faster replies.

Problem

Your support team is overwhelmed with repetitive questions that slow down response time.

Solution

Deploy a GPT-powered WhatsApp chatbot to instantly handle FAQs like order status and shipping policies.

How It Works

1. User sends a question via WhatsApp
2. Chatbot passes query to OpenAI
3. Query is matched with known answers or returns a GPT-generated response
4. Conversation is logged in Airtable
5. Fallback to human if needed