Recover Abandoned Carts with WhatsApp

Overview

This flow targets users who abandon carts on your Shopify store. It sends automated WhatsApp messages with friendly reminders, product details, and urgency to help complete the sale.

Problem

Potential customers often abandon their carts without checking out, leading to lost sales.

Solution

Send time-based, personalized WhatsApp nudges with product details and urgency — and bring buyers back.

How It Works

1. Shopify detects a cart abandoned after X mins
2. n8n triggers the automation
3. Cart info and user data are pulled
4. OpenAI writes a custom message (e.g., “Still thinking about your order?”)
5. Message sent via WhatsApp using Twilio or WhatsApp API
6. Optional: add discount in 2nd follow-up if no conversion